Policies

Welcome to Tanna Paradis. Our goal is to add a little sparkle to your day.

Shipping

Your order will ship within 2 business days via USPS First Class Mail with delivery confirmation. 

Delivery within the US is generally 3-5 days from date of shipment. 

Delivery outside the U.S. is generally 1 - 3 weeks. Though many countries take longer and delivery times vary greatly by country. Due to Individual Customs processes delivery times cannot be guaranteed. I will retain a postal receipt as proof of shipment should there be any problems. **Packages will not be be reported as lost until eight weeks have passed.**

Make sure that your "ship to" address is to a secure location.

Items (with exception of hangers) are packaged in a gift-ready signature keepsake box and sent in a protective bubble mailer or crush-proof box. Packaging is made of recycled materials when possible. Beautiful and eco-friendly.


 

Refunds and Exchanges

It is important that you are happy with your purchase. If the item received is not as described or you have a problem with it please contact me with 3 days of receipt so we can work something out (refund or exchange). Your satisfaction is a priority. 

 

Additional Policies and FAQs

Vintage jewelry and findings are used in the designs whenever possible. Everything that leaves the studio must be in excellent condition and meticulously crafted. Keep in mind however that these pieces are vintage “a.k.a. old” and will show natural signs of wear.  This aged quality is what makes the piece especially charming, beautiful and one-of-a-kind. 


~Tanna